FAQs

1-

3-What is the delivery time for the parts?

We deliver all orders to the post office within a maximum of 3 business days. In Portugal it can take 1-3 business days, Europe 2-5 business days and in the rest of the world 3-10 days.

Just a prediction, as there may be delays with the post office.

4-Do you offer free shipping options?

We offer free shipping to Portugal and the Islands on orders over €100.

5-Do you ship to other countries or just in Portugal?

We ship to all countries. If you have any questions, please contact us via email infor@marscoleccion.com or via our social networks.

6-How to properly care for the pieces?

Each piece has instructions on the website on how to care. It is important to follow the instructions to ensure the durability of the pieces.

8-Do you offer customer support in case of questions or problems with the order?

Yes. We respond as quickly as possible within 24 hours from Monday to Friday. Get in touch via email or social media.