Terms & Conditions

Welcome to Mars.

By accessing this website and placing an order, you agree to the following Terms & Conditions.

Products

We strive to present our products as accurately as possible. Due to differences in screen settings and the handcrafted nature of selected items, slight variations in colour, texture or finish may occur.

Product photographs are provided for illustrative purposes and may not represent every detail exactly.

Pricing

Product prices are displayed in the currency shown at checkout.

Prices may be updated at any time without prior notice.

Orders

Once an order has been placed, you will receive an order confirmation.

Mars reserves the right to refuse or cancel an order in cases of pricing errors, suspected fraud, product unavailability, or other exceptional circumstances.

Made-to-Order Items

Selected styles are made to order and handcrafted individually.

Production times vary depending on the type of product and current order volume. Estimated production times are provided on the relevant product pages.

Shipping

Shipping information, estimated delivery times and additional details can be found on our Shipping & Delivery page.

Mars is not responsible for delays caused by shipping carriers, customs procedures, or incorrect information provided by the customer.

Returns & Exchanges

Returns and exchanges are subject to the conditions outlined in our Returns & Exchanges policy.

Made-to-order and personalised items cannot be returned unless they arrive damaged, faulty or incorrect.

Intellectual Property

All content on this website, including photographs, product designs, logos, branding, graphics and text, is the property of Mars and may not be copied, reproduced or used without prior written permission.

Limitation of Liability

Mars shall not be held liable for indirect, incidental or consequential damages arising from the use of this website or the purchase of our products.

Contact

For any questions regarding these Terms & Conditions, please contact:

marscoleccion@gmail.com

Changes to These Terms

Mars reserves the right to update or modify these Terms & Conditions at any time.

Last updated: June 2026